Consumer Behaviour & Its Effect On Businesses.
25 March 2021
In this webinar, we discussed how consumer behaviour has changed over the past year and which industries have successfully pivoted to match their customer needs.
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Key Takeaways
47% of consumers agree “I prefer to shop local and would prefer to continue doing this regardless of covid restrictions in the future.”
44% of those that have made a purchase or taken up home fitness enjoyed the experiences and would want this to continue in the future.
45% of those that have made a purchase in private healthcare have sought virtual consultations outside the NHS.